THE ANSWERS TO YOUR QUESTIONS

FAQ

GENERAL

Yes, equal to 25% of the total amount of the stay, to be paid by bank transfer or check.

 

Yes. It includes a parking space per structure / pitch and is located near the structure itself.

 

 

The residual credit at the end of the stay is fully reimbursed.

 

The chip is an electronic key that is delivered to each family / group at the time of check-in. More chips can be allocated to people from the same family. The chip allows pedestrian and car access, can also be recharged as a prepaid card and used to pay for most of the services in the Holiday Center. For entry to the Acquapark and the Sporting is the only accepted method of payment. The residual credit at the end of the stay is fully reimbursed.

 

It is possible to access by car from 7.00 am to 2.00 pm and from 4.00 pm to 12.00 pm. At other times, only on foot access is allowed.

The beach is pebble. The bottom is sandy.

 

It is located behind the campsite, about 20 meters from the Aquapark outdoor parking area. Does not disturb life in the holiday center.

 

It is possible to bring cats without restrictions. For dogs it is possible in the North camping area, in the Iris Confort mobile homes, in the Primula from n.33 to n.40, in the Girasole Villini (excluding Girasole Classic) and in the Safari Nature Lodge Tents.

Cash (for total amounts less than € 2,999.99 as required by current legislation) – Checks – Pagobancomat – Credit Cards (excluding American Express)

 

3 km approximately from the center of Porto Sant’Elpidio and from that of Civitanova Marche.

 

VILLAGE

From 7 am to 9 am on the day of departure or before 10.30 pm the day before.

Yes, both bed linen and final cleaning are included in the price. The bed linen has a weekly change. Bath towels are not included with the exception of the “Q” typologies where they are included with a weekly change (where not included it can be rented on reservation). Kitchen linen is not included.

No. In the type Giardino it is possible to have a sideboard for the living room bed. The baby bed can be placed in the villas Primula, Fiordaliso, Magnolia, Girasole, Orchidea.

CAMPING

No, they are hot and free.

 

In the sleeping area there are 4 cots provided with mattress and pillows and in the living area stove, sink, fridge 100 lt., Dining table and 4 chairs and basic cooking equipment.

 

WATERPARK

The only pool complex inside the Holiday Center is the Acquapark.

This is a free service for Village Guests (staying in Villini, Casemobili, Safari Tents), to be paid for Camping Guests (staying in Pitches or Equipped Tents).

 

Yes.However, from 03/08 to 23/08 external access is limited to morning only

 

No. For guests of the Holiday Center each entrance is valid for half a day. The Acquapark is open from 9.30 to 13.30 and from 15 to 19. Entering both the morning and the afternoon will be deducted two entrances.

 

SERVICES

In the services of the South and North areas there are self-service washing machines, which can be used with the electronic key (chip). In addition, during reception opening hours and up to 8 pm, you can pick up the key corresponding to the washing machine in the West area (or the dryer). As soon as the washing is finished, the key must be returned to the reception. The cost is hourly and includes detergent.

 

It can be booked both at the time of booking and subsequently. Contextual booking is recommended for high season periods and to take advantage of any offers that require it. To book this service you can also use the appropriate form on the Beach page